The Records Visit
During this visit we will make plaster study models of your teeth, so we can accurately analyse your bite problems. We will also take photographs of your teeth and smile. This enables us to keep a record of your smile before your transformation.
Digital Radiography/Imaging
We have the "state of the art" digital imaging facility at our Loganholme office. This avoids the hassle of referring you out to a medical x-ray facility where radiation doses could be much higher. Best of all there is no waiting to have your x-rays done with us.
Health Funds
While we have no direct relationship with any of the Funds, we promise to do our very best in helping you to make a claim. We will provide you with all of the necessary written documentation to help speed your claim. Problems often arise with Funds because they all operate with very different rules and regulations. Hence the refund you receive can vary from nothing to 100% depending on the procedure and Fund. We urge you to check this with your Fund before treatment commences. We have a HICAPS electronic terminal for instant claims. This means no
paperwork
for you and no need to attend your insurer's office.
Dr Tselepis & his team:
- We must advise you of all costs involved.
- We must provide the best quality of care.
- We must listen to your wants and needs.
- We know everyone hates to be kept waiting, so we will do our very best to stay on time.
You:
- You must complain if you are upset. Only then can we put things right.
- You must pay your bills on time.
- If you are happy with our service, please tell your friends. That way we can have a flow of new patients and be here for you when you need us.
- You must come to all appointments on time, or give us 48 hours notice.
- You must co-operate with our treatment requests (eg, wearing elastics).
Your New Smile
The first step on your way to a new smile is to call our practice on 07 3806 2081 or click here to arrange your initial consultation.
We look forward to working with you, as a team, to achieve optimal results!
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